Click OK to go to this location on your computer.%ProgramFiles%\Common Files\Apple\Mobile Device Support\Drivers In the proceeding 'Run' window, enter this location:.Hold the Windows key on your keyboard and press R.Launch iTunes and attempt to connect your device using your USB cable.Select "Search automatically for updated driver software".Right-click your connected device and choose "Update driver".Click the downward arrow next to "Portable Devices" from the list.Right-click the Windows icon in the bottom-left corner of your screen, then click "Device Manager".Connect your device to your PC or laptop using your Apple USB cable - this time, if iTunes opens automatically, close the window. So needless to say, if the driver is outdated or broken, this will prevent your computer (and by extension, iTunes) from recognizing your device.įor this process, as we did before, unlock your device and ensure it is showing the Home screen. This driver tells your computer how to communicate with Apple mobile devices. Update Apple Mobile Device USB Driver (Windows only) If the issue persists, read on for more technical steps.Turn off your computer and your iOS device, then boot them back up and try connecting again. It may sound cliche, but turning off your devices and switching them back on again can sometimes resolve issues which occurred on the last run. In case there is an issue with the port itself, try plugging in your USB cable to different ports to find a working one. If you use iTunes on Mac (usually for users of macOS Mojave and earlier): Open the App Store and click Updates.iTunes from the Microsoft Store (Windows): Open Microsoft Store and go to More > Downloads and updates > Get updates.iTunes downloaded from the Apple website (Windows): Open iTunes and go to Help > Check for updates.Additionally, ensure that you are running the latest version of iTunes: Perform any outstanding updates on your Mac or Windows PC. If your iPhone, iPod or iPad shows a prompt asking if you would like to Trust this computer, simply tap Trust (you may need to enter your device's passcode).If iTunes does not recognize your device, here's what to do.Īny of these steps could be the fix for your particular issue, so try connecting your device again after each step. When attempting to connect, ensure that your device is turned on, unlocked and is showing the Home screen. What to do if iTunes doesn't recognize iPhone, iPod or iPadĬonnect your iPhone with your computer using your Apple USB cable, then open iTunes. In this guide, we'll break down the common causes of why iTunes is not picking up your device, and how to resolve them. The cause of this issue could stem from a number of locations including the device itself, and your iTunes installation on your computer. It can be really frustrating connecting your iPhone, iPod or iPad to your computer only to find that nothing happens - iTunes doesn't react to it at all. Using the backup tool, you can also backup or restore data from Whatsapp or WeChat.Last Updated: Wed | Author: Wide Angle Software Why doesn't iTunes recognize my iPhone? ITransor is also a backup, restore, and exporting tool for iPhone. You can set backup frequencies weekly, daily, monthly, or manually. IMazing is a tool that lets you backup your iPhone data to a PC or other devices according to your requirements. Whether you want to view and manage your photos, videos, or documents, some of the best iPhone backup tools can help you solve the problem. IPhone Backup tools also let you access the valuable data stored on your iPhone. The app lets you manage your Apple devices(iPhone, iPad, iPod) or iCloud & iTunes content without hassle. You can also create backups of your files on your iPhone to save them on your PC.ĪnyTrans is a must-have whether you want to transfer files from an old iPhone to a new one or backup your data on a PC. IPhone transfer tools let you transfer data across Apple devices, from Apple devices to PC or any other operating system.įone Personal is an iPhone transfer tool that allows data transfer across iPhones, from iPhone to PC or vice versa. Besides the solutions we have already mentioned, you can also rely on 3 rd party tools for accessing iPhone files on a PC.
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